Absa Bank South Africa Services and Contact Details

Absa Bank South Africa Services and Contact Details

Absa Bank South Africa is one of the locally controlled banks in South Africa and one of the best in Africa. The bank render a lot of valuable services for its clients/customers. Join us as we dive more into the services, branches, contact details, and other important facts about Absa Bank South Africa.

About Absa Bank

Absa Bank South Africa, one of the country’s leading financial institutions, has long been a cornerstone of the banking sector. Absa bank is completely owned component of the Absa Group and provide retail, business, wealth management, corporate, and investment solutions to consumers and clients throughout South Africa. Their goal is to generate shared value over time and play an important part in their customers’ and clients’ lives, empowering them to achieve more and recommending us to family, friends, and business connections.

The Group operates banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Absa Bank Tanzania and National Bank of Commerce), Uganda, and Zambia, as well as insurance activities in Botswana, Kenya, Mozambique, South Africa and Zambia. They also have representative offices in Namibia, Nigeria, and the United States, securities businesses in the United Kingdom and the United States, and a specialist IT office in the Czech Republic.

Absa Bank South Africa Services

Absa Bank offers a comprehensive suite of financial products and services, designed to meet the needs of a diverse client base. Some of the key services provided by Absa Bank include:

  • Personal Banking: Absa offers a range of services tailored to individuals, including savings and checking accounts, credit cards, home loans, vehicle finance, personal loans, and insurance products. Their easy-to-use digital platforms make managing personal finances convenient and accessible.
  • Business Banking: Absa supports businesses of all sizes, from small enterprises to large corporations. Their business banking solutions include business accounts, loans, overdrafts, commercial property finance, and cash management services. Absa also provides advisory services to help businesses grow and navigate the complexities of the financial world.
  • Corporate and Investment Banking (CIB): Absa’s CIB division provides specialized services for institutional clients, including investment banking, trade finance, treasury management, and corporate finance. The bank offers bespoke solutions for large-scale financial needs and helps clients achieve their strategic goals.
  • Wealth and Investment Management: For clients looking to grow and protect their wealth, Absa offers personalized investment strategies, estate planning, trust services, and offshore banking options. Their team of wealth advisors is equipped to guide clients through complex financial landscapes.
  • Digital and Mobile Banking: Absa has embraced the digital revolution by offering world-class online and mobile banking platforms. With the Absa Banking App and internet banking services, clients can easily manage their accounts, transfer funds, pay bills, and access a wide range of services from anywhere in the world.
  • Insurance Services: Absa provides an array of insurance products, including life insurance, health insurance, car insurance, and home insurance, ensuring that clients are well-protected in all areas of their lives.

Absa Bank South Africa Branches and Branch Codes

With an extensive network of branches spread across South Africa, Absa Bank is committed to being accessible to its clients wherever they are. Whether in major cities or rural areas, Absa ensures that customers have access to banking services, both physically and digitally. Each branch has its own unique branch code, which is necessary for certain transactions like EFTs (Electronic Fund Transfers).

For example, some popular Absa branch codes include:

  • Absa Johannesburg Main Branch: 632005
  • Absa Cape Town: 632005
  • Absa Durban: 632005

It’s important to note that Absa uses a universal branch code (632005) for most transactions, making it easier for clients to perform banking activities nationwide.

Absa Bank South Africa Swift Code

For international transactions, Absa Bank South Africa uses a SWIFT code, which enables clients to send or receive money from abroad securely. The SWIFT code is a unique identifier used by banks worldwide to ensure the accuracy and speed of cross-border transactions.

  • Absa Bank South Africa SWIFT Code: ABSAZAJJ

This SWIFT code is essential for receiving international payments into Absa Bank accounts, whether for personal or business purposes.

Absa Bank South Africa Contact Details

Absa Bank South Africa provides multiple contact points for customer inquiries, ensuring that clients can reach the bank for assistance with their banking needs.

Report Fraud

Fraud Hotline 

Telephone:

  • 0860 557 557
  • +27 (0) 11 501 5089

Working Hours: Available 24 hours a day and 7 days a week.

Complaint Resolution Suite

TELEPHONE: 0800 41 41 41

HOURS:

Weekdays
08:00 – 16:30

EMAIL ADDRESS: actionline@absa.co.za

Lost and stolen cards

TELEPHONE:

  • 0800 111 155
  • +27 (0) 11 501 5050

HOURS:

  • 7 days a week
  • 24 hours a day
International callers for digital banking

TELEPHONE:

  • 08600 08600
  • +27 (0) 011 501 5110

HOURS:

  • 7 days a week
  • 24 hours a day
Retail international banking and online Forex

TELEPHONE: 0860 151 151

HOURS:

  • Monday to Friday excluding
  • public holidays: 8:00 – 16:30

EMAIL ADDRESS: forex@absa.co.za

ADDRESS:

  • RIB Service Centre
  • 170 Main Street
  • Johannesburg
  • 2001
International callers

TELEPHONE: +27 (0) 11 335 4019

Personal Banking
Accounts

Premium Banking

TELEPHONE: 0860 109 085

EMAIL ADDRESS: premiumbanking@absa.co.za

General enquiries

TELEPHONE: 0860 008 600

EMAIL ADDRESS: absa@absa.co.za

Credit cards

Premium Banking Credit Card

TELEPHONE: 0860 109 085

EMAIL ADDRESS: premiumbanking@absa.co.za

Gold Credit Card

TELEPHONE: 0861 462 273

EMAIL ADDRESS: contactcard@absa.co.za

Youth and student Banking

MegaU Youth Account

TELEPHONE: 0860 100 372

EMAIL ADDRESS: absa@absa.co.za

General enquiries

TELEPHONE: 0860 008 600

EMAIL ADDRESS: absa@absa.co.za

International Banking

TELEPHONE:

  • 0860 151 151
  • +27 (0) 11 350 8851

HOURS:
Monday to Friday, excluding public holidays
8:00 – 16.30

EMAIL ADDRESS: forex@absa.co.za

International callers

TELEPHONE: +27 (0) 11 335 4019

Islamic Banking

TELEPHONE:

0860 000 786
+27 (0) 11 501 5010

EMAIL ADDRESS: islamicbanking@absa.co.za

Absa Rewards

TELEPHONE: 0861 78 88 88

EMAIL ADDRESS: absarewards@absa.co.za

Absa benefits

TELEPHONE: 0860 777 369

EMAIL ADDRESS: benefitsteam@absa.co.za

Business Banking

TELEPHONE: 0800 227 592

Instant account opening

TELEPHONE: 0800 227 592

Borrowing

TELEPHONE: 0860 100 372

EMAIL ADDRESS: absa@absa.co.za

Savings and investment

TELEPHONE: 0860 111 515

EMAIL ADDRESS: saving@absa.co.za

Private Banking

TELEPHONE: 0860 553 553

EMAIL ADDRESS: privatebanking@absa.co.za

Insurance

TELEPHONE: 0860 111 630

EMAIL ADDRESS: absa@absa.co.za

WHATSAPP: 0860 227 253 (Add as contact and say :Hi”)

Head Office, Johannesburg

TELEPHONE: +27 (0) 11 350 4000

ADDRESS:
7th Floor
Absa Towers West
15 Troye Street
Johannesburg
2001

General enquiries

TELEPHONE: 08600 08600

HOURS:

  • 7 days a week
  • 08:00 – 17:00

EMAIL ADDRESS: absa@absa.co.za

Media relations

TELEPHONE: N/A

HOURS:

  • Monday to Friday
  • 08:00 – 16:00

EMAIL ADDRESS: PRmedia@absa.africa

Absa Bank South Africa stands as a leading financial institution, offering a comprehensive range of banking, investment, and insurance solutions. Its commitment to innovation, customer satisfaction, and wide-reaching accessibility has made it a trusted name in South Africa’s financial landscape, helping individuals and businesses alike achieve their financial goals.

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