First National Bank Services and Contact Details

First National Bank Services and Contact Details

First National Bank is one of the locally controlled banks in South Africa and one of the best in Africa. The bank render a lot of valuable services for its clients/customers. Join us as we dive more into the services, branches, contact details, and other important facts about First National Bank.

About First National Bank

First National Bank (FNB) is one of the leading financial institutions in South Africa, boasting a rich history dating back to 1838. As part of FirstRand Limited, a prominent financial services group, FNB offers a full spectrum of banking services that cater to individuals, businesses, and corporate clients alike. With a mission to provide innovative financial solutions, FNB has grown to be recognized as one of the most technologically advanced banks in Africa. The bank’s commitment to delivering excellent customer service, alongside embracing cutting-edge technology, has made it a dominant player in both local and international banking spheres.

First National Bank Services

FNB offers a wide range of services tailored to meet the needs of different client segments. The primary offerings include:

1. Personal Banking: FNB provides personal banking services such as savings and cheque accounts, loans, credit cards, and investment options. Their digital platform, including the highly rated FNB App, enables customers to access their accounts, make payments, and manage their finances from the comfort of their homes.
2. Business Banking: Small to medium enterprises (SMEs) and large corporations benefit from FNB’s business banking services. These include business loans, transactional accounts, merchant services, and a variety of investment options to help businesses grow and thrive.
3. Wealth Management: For high-net-worth individuals, FNB offers private wealth management services. This includes personalized financial planning, wealth structuring, tax advisory, and investment management services.
4. Insurance: FNB has an array of insurance products ranging from life, vehicle, and property insurance to travel and business insurance, ensuring comprehensive coverage for individuals and businesses.
5. Forex and International Banking: As a global financial institution, FNB provides foreign exchange services and international banking solutions. This includes global transactions, currency management, and support for businesses operating in multiple countries.
6. Digital Banking Solutions: With a keen focus on technology, FNB has introduced a variety of digital solutions such as online banking, mobile banking via the FNB App, and the ability to transact via cell phones, ensuring convenience and security for all its customers.

First National Bank Branches and Branch Codes

FNB has an extensive network of branches spread across South Africa and several international locations, ensuring customers have access to banking services wherever they are. Each branch is associated with a unique branch code that aids in easy identification for banking transactions, particularly for online transfers.

• Branch Codes: FNB operates a universal branch code system, which is 250655, simplifying online transactions for customers. However, specific branches may have unique branch codes that can be accessed via the FNB website or by contacting customer service.
• Online and Digital Branching: Beyond physical branches, FNB’s digital and online banking platforms have become essential hubs for customers who prefer the convenience of banking from anywhere at any time.

First National Bank Swift Code

For international banking transactions, FNB uses a Swift Code to facilitate cross-border payments and transfers. The Swift Code for First National Bank is FIRNZAJJ. This code ensures that international transactions are processed accurately and securely.

First National Bank Contact Details

FNB places a strong emphasis on customer service, providing a variety of contact options for customer queries and support:

• Customer Service Number:

Telephone

• 087 575 9404

Operating hours

• 08:00 – 18:00 ( Mon – Fri)
• 08:00 – 13:00 (Sat)
  Sunday and Public Holidays (Closed) (weekend)

International

If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
Tel: +27 11 371 3711

Email Support: Customers can send emails to the official support address, care@fnb.co.za, for queries related to accounts, transactions, or other banking services.

Website: The FNB website (www.fnb.co.za) is a hub for information on services, products, and branch locations. The website also offers a live chat feature for real-time customer support.

FNB App: Available on both Android and iOS, the FNB App allows customers to access banking services, contact customer support, and perform financial transactions seamlessly.

First National Bank’s dedication to providing accessible, innovative, and reliable financial services has earned it a strong reputation in South Africa and beyond. With its vast range of services, wide branch network, and digital solutions, FNB continues to meet the evolving needs of its customers, ensuring that they remain at the forefront of the banking industry. Whether for personal, business, or international banking, FNB’s comprehensive solutions make it a top choice for individuals and businesses alike.