University of Cape Town Contact Details: Official Phone Numbers

University of Cape Town Contact Details (2028): Official Phone Numbers, Email Addresses, Campus Address & Student Support

If you need the University of Cape Town (UCT) contact details, you’ve come to the right place. Whether you’re a prospective student, current student, parent, alumnus, or international applicant, knowing the correct contact information can help you get quick assistance with admissions, applications, registration, fees, accommodation, financial aid, academic records, and more.

The University of Cape Town (UCT) is South Africa’s oldest university and one of Africa’s leading higher education institutions. With thousands of enquiries received every year, UCT provides dedicated phone numbers, email addresses, and service offices for different departments to ensure that students and visitors receive the right support.

This evergreen guide provides the latest official UCT contact details, including the university’s switchboard, admissions office, faculties, student services, finance office, international office, campus security, and other important departments.

About the University of Cape Town

The University of Cape Town (UCT) was founded in 1829 and is widely recognised as one of Africa’s top-ranked universities. Located in Rondebosch, Cape Town, UCT offers undergraduate and postgraduate programmes across six faculties, serving students from South Africa and around the world.

UCT is known for excellence in research, innovation, medicine, engineering, business, law, humanities, and science. Because of its reputation, thousands of prospective students contact the university every year regarding admissions, applications, scholarships, accommodation, and student support services.

University of Cape Town General Contact Details

For general enquiries, the university’s central switchboard is the best place to start.

University of Cape Town (UCT)

Postal Address: University of Cape Town, Private Bag X3, Rondebosch 7701, South Africa
Main Switchboard: +27 (0)21 650 9111
Location: Rondebosch, Cape Town, South Africa

For enquiries that are not department-specific, the UCT switchboard can direct you to the appropriate office.

UCT Admissions Office Contact Details

If you are applying for undergraduate or postgraduate studies, the Admissions Office should be your first point of contact.

Admissions Office

Telephone: +27 (0)21 650 2128
Email: admissions@uct.ac.za

The Admissions Office assists with:

Undergraduate applications
Admission requirements
Application status enquiries
Supporting documents
International applications
Application deadlines

UCT advises applicants to send enquiries only to the appropriate office to avoid delays in receiving responses.

University of Cape Town Student Records Contact Details

Students who need academic records, transcripts, graduation letters, or verification documents should contact Student Records.

Student Records

Telephone: +27 (0)21 650 3595
Alternative: +27 (0)21 650 5714
Email: reg-records@uct.ac.za

Student Records can assist with:

UCT Fees Office Contact Details

Questions relating to tuition fees, payments, invoices, and outstanding balances can be directed to the Fees Office.

Fees Office

Telephone: +27 (0)21 650 1704
Email: fnd-feeenq@uct.ac.za

The office handles:

Student account balances
Tuition fee enquiries
Payment confirmations
Fee statements
Financial queries

Office hours for phone enquiries are generally Monday to Friday during business hours.

Undergraduate Financial Aid Contact Details

Students seeking bursaries, scholarships, or financial assistance should contact the Financial Aid Office.

Financial Aid

Telephone: +27 (0)21 650 3545
Email: financialaid@uct.ac.za

The Financial Aid Office provides assistance regarding:

Financial aid applications
Bursaries
Student funding
Loan information
Funding eligibility

International Students Office Contact Details

International applicants and registered international students receive support through the International Academic Programmes Office (IAPO).

International Academic Programmes Office (IAPO)

Telephone: +27 (0)21 650 2822
Alternative: +27 (0)21 650 3740
Email: iapo@uct.ac.za

IAPO assists with:

Study visas
International admissions
Immigration compliance
Orientation
Student support services

UCT Information Technology (IT) Helpdesk

Students experiencing issues with university systems, passwords, Wi-Fi, email, or online learning platforms can contact the ICT Helpdesk.

ICT Helpdesk

Telephone: +27 (0)21 650 4500
Email: icts-helpdesk@uct.ac.za

Support is available for:

Student email accounts
Password resets
Network access
Microsoft 365
Technical support
Computer services

Student Housing and Residence Contact Details

Students interested in university accommodation or residence-related enquiries should contact Student Housing.

Student Housing and Residence Life

Telephone: +27 (0)21 650 2977
Alternative: +27 (0)21 650 4014
Email: res@uct.ac.za

The office assists with:

Residence applications
Accommodation placement
Residence administration
Housing support

UCT Campus Security Contact Details

In emergencies or for campus safety concerns, contact Campus Protection Services immediately.

Campus Protection Services

Emergency Number: +27 (0)21 650 2222

This service responds to:

Medical emergencies
Security incidents
Lost property
Safety assistance
Emergency response on campus

Faculty Contact Details

UCT has six faculties, each with dedicated contact information.

Faculty of Commerce

Telephone: +27 (0)21 650 4375
Email: com-faculty@uct.ac.za

Faculty of Engineering & the Built Environment

Telephone: +27 (0)21 650 2699
Email: ebe-faculty@uct.ac.za

Faculty of Health Sciences

Undergraduate Admissions: +27 (0)21 650 3020
Email: fhs-ug-admiss@uct.ac.za

Faculty of Humanities

Telephone: +27 (0)21 650 2717
Email: hum-ugrad@uct.ac.za

Faculty of Law

Telephone: +27 (0)21 650 3086
Email: law-studies@uct.ac.za

Faculty of Science

Telephone: +27 (0)21 650 2712
Email: sci-science@uct.ac.za

Careers Service Contact Details

UCT’s Careers Service supports students with career planning, internships, graduate recruitment, and employer engagement.

Careers Service

Telephone: +27 (0)21 650 2497
Email: careers.service@uct.ac.za

Services include:

Career counselling
CV reviews
Internship opportunities
Graduate recruitment events
Employer networking

When Should You Contact UCT?

You should contact the university if you need assistance with:

Admission requirements
Application status
Registration
Student fees
Financial aid
Accommodation
International student support
Academic transcripts
Graduation
Technical support
Faculty-specific enquiries
Campus directions
Student records

Choosing the correct department helps ensure your enquiry is resolved more quickly.

Tips for Contacting the University of Cape Town

To receive faster assistance:

Use the department-specific email address whenever possible.
Include your student number or application number in your correspondence.
Clearly explain your enquiry and attach any relevant supporting documents.
Avoid sending the same enquiry to multiple departments, as this may delay a response.
Contact offices during their published business hours for quicker service.

Frequently Asked Questions (FAQs)

What is the University of Cape Town’s main contact number?

The main UCT switchboard number is +27 (0)21 650 9111.

What is the UCT Admissions email address?

The official Admissions Office email is admissions@uct.ac.za.

How do I contact UCT about student fees?

You can contact the Fees Office by phone on +27 (0)21 650 1704 or by email at fnd-feeenq@uct.ac.za.

How do I request my academic transcript?

Academic transcripts and student records are handled by Student Records via reg-records@uct.ac.za.

How do international students contact UCT?

International students should contact the International Academic Programmes Office (IAPO) via iapo@uct.ac.za or call +27 (0)21 650 2822.

Having the correct University of Cape Town contact details can save time and ensure your enquiry reaches the right department. Whether you’re applying to UCT, checking your application status, requesting academic records, seeking financial aid, or looking for accommodation, the university provides dedicated contact channels to support students and visitors efficiently.

For the most up-to-date information, always refer to the official UCT contact pages, as telephone numbers, office hours, and departmental responsibilities may occasionally change.