University of the Free State (UFS) Contact Details

University of the Free State (UFS) Contact Details: Phone Number, Email, Address and Campus Contacts

If you are looking for the University of the Free State (UFS) contact details for 2028, this guide provides the key telephone numbers, email addresses, physical addresses, postal addresses and campus-specific contacts you may need when contacting the university.

The University of the Free State (UFS) is a public university in South Africa with campuses in Bloemfontein, Qwaqwa and South Campus. Because different departments handle applications, registration, fees, accommodation, financial aid, international admissions and academic enquiries, contacting the correct office can save applicants and students considerable time.

This article brings together the most useful UFS contact details from the university’s official website and current online application system. Although this guide is written for students planning to study at UFS in 2028, contact information can change, so applicants should verify important details on the official UFS website before sending sensitive documents or visiting a campus.

University of the Free State Contact Details at a Glance

Here are some of the most important UFS contact details prospective students should know:

These details are based primarily on the university’s current official contact and application pages.

What Is the University of the Free State?

The University of the Free State, commonly known as UFS, is a South African public university based in Bloemfontein in the Free State province.

The university operates across three campuses:

• Bloemfontein Campus
• Qwaqwa Campus
• South Campus

UFS offers programmes across areas including Economic and Management Sciences, Education, Health Sciences, Humanities, Law, Natural and Agricultural Sciences, Theology and Religion, as well as other academic and professional programmes.

For prospective students, knowing which campus offers their programme is important because some services and academic programmes have campus-specific contacts.

University of the Free State Main Contact Number

The main telephone number for the University of the Free State is: +27 51 401 9111

This is the principal telephone number listed by UFS for the Bloemfontein Campus and is useful for general enquiries and for being directed to the appropriate university office.

The university’s website also lists the Student Information Desk numbers as +27 51 401 3000, +27 51 401 2525 and +27 51 401 9288.

If you are unsure which department to contact, starting with the main contact centre or information desk is generally more appropriate than sending your query to an unrelated faculty.

UFS Email Address

For general university enquiries, UFS lists: info@ufs.ac.za

This is useful for general information when you do not know the specific department responsible for your query.

However, students should use a department-specific email address whenever one is provided. For example, application-related queries should generally be directed to the applications or student administration teams rather than the general information mailbox.

UFS Student Administration Contact Details

Students who need assistance with applications, admission status and certain academic administration matters can contact Student Academic Services.

Student Administration

Telephone: +27 51 401 9666

Email: studentadmin@ufs.ac.za

The UFS website also lists +27 51 401 9111 as a general contact number and provides Student Information Desk contacts.

Student Administration is particularly relevant if your question concerns your application or student administrative information.

UFS Application Contact Details for 2028

If you are planning to apply to UFS for the 2028 academic year, application-related enquiries are particularly important. University of Free State (UFS) Application 2028

The UFS online application portal currently advises applicants who experience application difficulties to contact:

Email: applications@ufs.ac.za

Telephone: +27 (0)51 401 3000

KovsieChat WhatsApp: 087 240 6370

Applicants should use the official application portal rather than relying on unofficial websites or social-media posts when submitting an application.

For application-status enquiries, UFS identifies studentadmin@ufs.ac.za as the relevant email address in its undergraduate prospectus information.

UFS Application Status Contact

If you have already submitted an application and want to enquire about your application status, UFS provides:

Email: studentadmin@ufs.ac.za

The university’s undergraduate prospectus specifically directs applicants to this email address for general information about the status of their application.

Before contacting Student Administration, it is advisable to have information such as your application number, student number if already allocated, full name and programme readily available.

Avoid sending unnecessary personal information such as passwords or banking details in an email.

UFS Contact Details for International Students

International students have additional administrative requirements and should use the appropriate UFS international-student contacts.

The Office for International Affairs (OIA) provides specialised administrative support for international students. UFS states that the office is located on the Bloemfontein and Qwaqwa campuses.

For international undergraduate admissions, UFS currently lists:

Matladi Tsoeu

Telephone: +27 51 401 7207

Email: oiastudentadmin@ufs.ac.za

International applicants can also use the UFS application system for information about study visas, USAf exemption requirements and international application procedures.

UFS Bloemfontein Campus Contact Details

The Bloemfontein Campus is the university’s main campus.

Physical Address

University of the Free State
205 Nelson Mandela Drive
Park West
Bloemfontein
South Africa

Telephone

+27 51 401 9111

Postal Address

University of the Free State
PO Box 339
Bloemfontein 9300
South Africa

These addresses and telephone details are published on the university’s official contact page.

UFS Qwaqwa Campus Contact Details

The Qwaqwa Campus is located in Phuthaditjhaba.

Physical Address

University of the Free State
Kestell Road
Phuthaditjhaba

Telephone

+27 58 718 5000

Postal Address

Qwaqwa Campus
Private Bag X13
Kestell Road
Phuthaditjhaba
9866

These details are listed by UFS on its official contact page.

For some student services, Qwaqwa has separate telephone numbers and email addresses. Students should therefore check the relevant department’s page if their enquiry is specific to the Qwaqwa Campus.

UFS South Campus Contact Details

The South Campus is another UFS campus in Bloemfontein.

Physical Address

University of the Free State – South Campus
Oliver Tambo Street
Bloemfontein
9300
South Africa

Telephone

+27 51 401 9111

Postal Address

South Campus
PO Box 339
Oliver Tambo Street
Bloemfontein
9300

UFS publishes these campus details on its official contact page.

Some South Campus programmes and services have their own direct telephone numbers, so applicants should check the relevant programme or department before visiting.

UFS Financial Aid and NSFAS Contact Details

University of the Free State Fees for 2028

University of the Free State Scholarship and Bursary for 2028

Students looking for information about NSFAS, bursaries, loans and financial aid should contact the university’s Financial Aid office.

UFS currently lists:

Telephone: +27 51 401 9111, Option 3

For NSFAS-related enquiries, UFS provides campus-specific email addresses:

Bloemfontein Campus

FinAidenquiriesbfn@ufs.ac.za

South Campus

FinAidenquiriessouth@ufs.ac.za

Qwaqwa Campus

FinAidQwa@ufs.ac.za

For bursary enquiries:

Finaidbursaries@ufs.ac.za

Students applying for 2028 should verify these details when the 2028 financial-aid cycle opens because university procedures and funding arrangements can change.

UFS Tuition Fees Contact Details

If you need information about tuition fees or account-related financial matters, UFS’s Student Academic Services FAQ currently lists:

Telephone: +27 51 401 9111, Option 3

Email: tuitionfees@ufs.ac.za

When contacting the fees office, clearly state the nature of your enquiry and provide your student number if you are already registered.

UFS Accommodation and Residence Contact Details

Students looking for UFS accommodation can also contact Housing and Residence Affairs.

UFS currently lists the following email addresses:

Bloemfontein Campus

resapplications@ufs.ac.za

Qwaqwa Campus

res_infoqc@ufs.ac.za

South Campus

SCResApplications@ufs.ac.za

Telephone: +27 51 401 9111, press 6

Students should apply for residence as early as possible where applications are open because university accommodation can be limited.

UFS Student Counselling and Development Contact Details

Students requiring counselling and development services can contact the relevant campus office.

Bloemfontein Campus

Telephone: +27 51 401 2853
Email: scd@ufs.ac.za

Location: Kovsie Health Building, 1st Floor, Graduandi Avenue, Bloemfontein Campus.

Qwaqwa Campus

Telephone: +27 58 718 5125
Email: SCDQQ@ufs.ac.za

South Campus

Telephone: +27 51 401 1989

Email: SCDSouth@ufs.ac.za

These contacts are intended for students seeking the relevant support services rather than general admission enquiries.

UFS Emergency Contact Numbers

If you are looking for UFS emergency contact details, the university publishes campus-specific emergency and protection-service numbers.

Bloemfontein Campus

+27 51 401 2911
+27 51 401 2634

South Campus

+27 51 505 1217

Qwaqwa Campus

+27 58 718 5460
+27 58 718 5175

These numbers should be used for appropriate emergencies rather than routine admission or academic enquiries.

UFS Information Desk Contact Details

The university’s main website currently lists the following Information Desk numbers:

+27 51 401 3000
+27 51 401 2525
+27 51 401 9288

The website also lists studentadmin@ufs.ac.za in connection with student information.

These numbers can be useful when you are unsure which UFS department should handle your question.

UFS Contact Details for Academic Departments

If your enquiry concerns a particular course, faculty or academic department, contacting the department directly can be more efficient.

For example, UFS publishes separate faculty and departmental contacts. The Department of Chemistry, for instance, lists separate administrative and programme-director contacts for Bloemfontein, Qwaqwa and South Campus.

Similarly, the Faculty of Law provides its own faculty contact information.

Therefore, students should not automatically send every academic question to info@ufs.ac.za. If you already know your faculty or department, look for its official contact page.

How to Contact the University of the Free State

Choosing the correct contact channel can help you receive a faster response.

For general enquiries

Use:

info@ufs.ac.za

or the main telephone number:

+27 51 401 9111

For undergraduate application enquiries

Use:

applications@ufs.ac.za

or:

+27 (0)51 401 3000

You can also use KovsieChat WhatsApp: 087 240 6370 for application assistance.

For application status

Use:

studentadmin@ufs.ac.za

For postgraduate application problems

The current application portal directs postgraduate applicants with challenges to different contacts depending on the qualification. Postgraduate Diploma and Honours applicants can use studentadmin@ufs.ac.za, while Master’s and Doctoral application challenges can be directed to UFSPostgradAdmin@ufs.ac.za.

UFS Contact Details for 2028 Applicants

If you are planning to apply for admission in 2028, you should bookmark the university’s official contact page and application portal.

The most important contacts to remember are:

General enquiries: info@ufs.ac.za
Applications: applications@ufs.ac.za
Student Administration: studentadmin@ufs.ac.za
Main telephone: +27 51 401 9111
Application assistance: +27 (0)51 401 3000
KovsieChat: 087 240 6370

Because contact information can be updated, it is good practice to verify the details on UFS’s website immediately before submitting documents or travelling to a campus.

Tips Before Contacting UFS

To make your enquiry easier for university staff to handle, follow these steps:

1. Use the correct department

Do not send an accommodation question to the admissions office if the residence office has a dedicated contact.

2. Include your application or student number

If you have already applied or registered, include your relevant reference number.

3. State your programme

Mention the qualification you are applying for or studying.

4. Keep emails concise

Clearly explain the problem and what assistance you need.

5. Do not send sensitive information unnecessarily

Never send your password, PIN or other confidential security information through email.

6. Use official UFS channels

Be cautious of unofficial websites, social-media accounts and individuals claiming to represent UFS.

Frequently Asked Questions About UFS Contact Details

What is the University of the Free State telephone number?

The main UFS telephone number is +27 51 401 9111.

What is the UFS email address?

For general enquiries, UFS lists info@ufs.ac.za. For student administration and application-status enquiries, studentadmin@ufs.ac.za is more appropriate.

What is the UFS application email address?

The UFS online application system currently lists applications@ufs.ac.za for applicants experiencing application-related difficulties.

What is the UFS WhatsApp number?

The UFS online application portal currently lists KovsieChat WhatsApp: 087 240 6370 as an application-support channel.

Where is UFS located?

The main UFS campus is at 205 Nelson Mandela Drive, Park West, Bloemfontein. UFS also has campuses at Qwaqwa and South Campus.

What is the UFS postal address?

The main postal address is:

University of the Free State
PO Box 339
Bloemfontein
9300
South Africa

How do I contact UFS about NSFAS?

UFS currently directs NSFAS enquiries to campus-specific Financial Aid email addresses and lists +27 51 401 9111, Option 3 as the telephone contact.

Having the correct University of the Free State contact details for 2028 can make it much easier to resolve questions about applications, admission status, registration, fees, financial aid, accommodation and academic programmes.

For most prospective students, the key contacts to save are +27 51 401 9111, applications@ufs.ac.za, studentadmin@ufs.ac.za, info@ufs.ac.za and the UFS application-support WhatsApp number 087 240 6370.

However, applicants should remember that university contact information can change. The best way to maintain accurate and evergreen information is to verify contact details directly through the official UFS website before making important decisions, submitting documents or visiting a campus.

Official UFS contact page: University of the Free State Contact Us

Official UFS application portal: UFS Online Applications